Emma Campbell

About Emma

Emma Campbell is the Venue Lead at Tally Workspace, where she plays a pivotal role in connecting clients with flexible office solutions tailored to their unique needs. With a strong background in customer success and a keen eye for detail, Emma ensures that businesses find the perfect workspace to foster productivity and growth.

Prior to joining Tally Workspace, Emma honed her skills as a Customer Success Executive at Florence, where she developed a deep understanding of client relations and operational efficiency.

Emma is passionate about creating environments where teams can thrive, believing that the right workspace is instrumental in driving company success. Her commitment to excellence and client satisfaction makes her an invaluable asset to the Tally Workspace team.

Work Experience

Venue Lead, Tally Workspace (May 2021 – Present)

• • Spearheading the matching process between clients and suitable office spaces, ensuring alignment with company culture and operational requirements.
  
• • Collaborating with a network of workspace providers to expand Tally Workspace's offerings and maintain high-quality standards.
  
• • Providing end-to-end support for clients, from initial consultation to finalizing workspace agreements.
  

Customer Success Executive, Florence (2019 – 2021)

• • Managed client relationships, ensuring satisfaction and retention through proactive engagement and support.
  
• • Streamlined onboarding processes and provided training to new clients, enhancing user experience and product adoption.
  

Education

• • MSc in Marketing, University of Stirling (2018 – 2019)
  
• • BA in Sociology and Criminology, University of Stirling (2014 – 2018)
  

Career Highlights

• • Successfully facilitated numerous workspace matches, contributing to Tally Workspace's reputation for excellence in client service.
  
• • Played a key role in the expansion of Tally Workspace's venue portfolio, enhancing the company's market presence.
  
• • Recognized for exceptional client feedback and a high rate of repeat business, reflecting her dedication to client satisfaction.
  

What our clients have to say about Emma:

'Emma was instrumental in finding us a workspace that not only met our logistical needs but also resonated with our company culture. Her attention to detail and understanding of our requirements made the process seamless.'